HospWell Manifesto

HospWell is calling for a ‘Hospitality Industry’ where the mental health of ALL its hospitality professionals is supported and protected.

A hospitality industry where wellbeing is at the heart of every business, in line with the HospWell vision “To make tangible change to the Hospitality Industry’s relationship with wellbeing”.

We are calling for all ‘Hospitality Businesses, Hotels and Venues’ to talk openly about mental health in the workplace. To create safe environments where team members won’t be afraid to ask for support when needed, and will thrive in both work and life.

The sustainability of the Hospitality Industry depends on improving how we approach mental health, as annually mental ill health is affecting ‘one in six‘ people in work, but ‘one in three‘ hospitality and event professionals specifically.

HospWell is championing a bold new call for hospitality leaders to strive for an improved understanding and commitment to workplace wellbeing as outlined below in our manifesto.

In signing up to the HospWell manifesto I/we recognise that:

1

Everyone has mental health! – CEOs, leadership teams, team members. Mental ill health does not discriminate, therefore every organisation needs to stand up, tackle stigma, end discrimination, enforce positive culture, and prioritise mental health in the workplace.

2

We need to build saferdiverse and inclusive workplaces, hotels and venues that lead to happier and healthier working environments, where people feel free to bring their whole-selves to work.

3

We need to treat mental and physical health equally in the workplace, and strengthen how mental health is supported – every employee has a right to mental health first aid just as they do physical first aid.

4

We need to progress to integrating the mental health and wellbeing of our guests throughout all components of a guest experience, putting this at the heart of all products and services that we offer and the customers we serve.

5

Hospitality businesses and employers need to turn mental health awareness into positive action, and develop a ‘whole organisation’ approach to workplace mental health and wellbeing, by implementing the ‘six core standards’ as set out in the Government’s Thriving at Work 2017 report and, by working towards the Time to Change Employer Pledge.

  • Produce, implement and communicate a mental health at work plan
  • Develop mental health awareness among employees
  • Encourage open conversations about mental health and the support available when employees are struggling
  • Provide your employees with good working conditions
  • Promote effective people management
  • Routinely monitor employee mental health and wellbeing.

You will need the permission of your employer or the senior leadership team before signing the manifesto on their behalf.


Sign the HospWell Manifesto