Quiet rooms and sensory spaces are essential for neurodivergent attendees, but without proper supervision they can become unsafe. The Quiet Room Safety & Supervision Standard (QSSS™) is EventWell’s benchmark for designing, staffing, and managing safe, supported, and neuroinclusive quiet rooms at events.
Built from four years of real-world delivery across festivals, exhibitions, and conferences, QSSS™ gives organisers a practical framework they can reference in risk assessments, accessibility plans, and safeguarding documentation.
What QSSS™ Covers
QSSS™ sets out the minimum requirements for:
- Purpose & use – what the room is for and who it supports
- Environment & design – layout, signage, sensory-friendly setup
- Supervision – trained hosts, appropriate staffing, clear boundaries
- Safeguarding – safety, escalation, and incident response
- Accessibility information – clear communication before and during the event
- Training & competence – what supervisors need to know
- Review & improvement – feedback and ongoing development
It provides both core requirements and enhanced best practice, making it suitable for events of all sizes and budgets.
Why QSSS™ Matters
Unsupervised quiet rooms can create risk, distress, and reputational damage. QSSS™ ensures they are:
- Safe and professionally managed
- Trauma-aware and neuroinclusive
- Aligned with safeguarding and wellbeing duties
- A genuine support space rather than an empty room with a sign on the door
For attendees, it means a trusted, calm, supported environment when they need it. For organisers, it means confidence, compliance, and clear operational standards.
Who QSSS™ Is For
QSSS™ can be adopted by:
- Event organisers and venues
- Exhibition and conference teams
- Festival producers and outdoor event operators
- Associations and membership bodies
- Corporate event teams
If you’re putting a quiet or sensory room on your floorplan, QSSS™ is the standard to work to.
Implementing QSSS™
There are two options:
- Use EventWell’s SensoryCalm™ turnkey spaces, already built to QSSS™
- Adopt the standard internally with your own staff, supported by EventWell training and guidance
Either way, QSSS™ provides the structure you need to deliver safe, effective, and inclusive wellbeing spaces.
About EventWell®
EventWell® is the UK’s leading neuroinclusion and mental wellbeing organisation for the events industry. We’ve delivered thousands of hours of supervised quiet and sensory spaces across major festivals, exhibitions, and conferences, and QSSS™ captures the standards we know work in practice.
Make Your Quiet Room Safe, Supported, and QSSS™ Aligned
Contact us to:
- Request the full QSSS™ framework
- Book SensoryCalm™ spaces and trained hosts
- Access training for your team
QSSS™: Setting the standard for safe, supervised quiet rooms at live events.
You must be logged in to post a comment.